Please tell us a little bit about yourself—who you are and what you do.
My name is Sarah Seruwagi. I am the Director and Founder of Oak Knit Manufacturers Uganda Ltd with a passion for sustainable fashion and inclusive local manufacturing. We are located at Masooli, near Kumbuzi, off Gayaza Road a few kilometres out of Kampala city. I started Oak Knit Manufacturers Uganda Ltd in 2011 after identifying a critical gap in Uganda’s textile sector. There was a massive opportunity to create quality, locally made apparel while addressing youth unemployment.
When and how did you discover the Hi-Innovator programme?
I first heard about Hi-Innovator in 2023 through social media. I joined the programme via the MkaziPreneur Hub, which supports women-led businesses like mine. It was transformative. I learned a lot—especially about refining our business model, improving financial management, and understanding our customers better. The mentorship and peer learning were incredibly helpful.
How exactly did the programme support your business?
We received $20,000 (about UGX73 million) seed capital from NSSF Hi-Innovator to set up a vocational training institute that provides critical skills like bakery, cookery, machine knitting, computerised embroidery and hair dressing. We bought more sewing and embroidery machines, which significantly improved our capacity and delivery timelines. We also invested in high-quality materials and upgraded our production workflow, which increased efficiency and reduced waste. Our branding and market visibility improved greatly as well.
What has changed at Oak Knit since joining Hi-Innovator?
We’ve seen a clear rise in revenue, streamlined operations, and built a more structured team. We now employ between 1 and 10 casual workers, depending on the volume of orders. Most importantly, we’ve expanded our ability to train and employ youth and women, especially from underserved areas.
Has this growth extended to your community?
Absolutely. We’ve created a ripple effect by offering hands-on tailoring and knitting skills to young people and women. This economic empowerment has transformed lives in the communities we serve. We also have a mobile team that goes to schools and trains and gives skills on appointment and at a fee.
What message would you share with entrepreneurs considering the Hi-Innovator programme?
Go for it! It’s a game-changer. If you’re ready to work hard and learn, Hi-Innovator will give you the tools, confidence, and networks to grow a resilient, impactful business.