• NSSF E-Channels

e-statement

Welcome to the NSSF E-statement feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



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Pre-registration

Welcome to the NSSF pre-registration feature. Please note that only non-registered members are to use this feature.



»Employee pre-registration »Employer pre-registration

Employee pre-registration

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Employer pre-registration

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Customer query

Welcome to the NSSF customer query feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



»Statement update »General Feedback »Report Fraud
»Report a defaulting employer »Benefits follow up

Statement update

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Friends with Benefits Season 2 Entry form



YOUR STORY


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General Feedback

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Report Fraud

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Report a defaulting employer

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Benefits follow up

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Contributions

The NSSF covers all employers who have 5 or more employees between 16 and 55 years of age, with the exception of employees under the Government Pensions Act. The NSSF Act requires a registered employer is required to pay contributions to the Fund for his\her employees every month during which he/she pays salaries.

The NSSF Act also provides for voluntary membership for employers with less than 5 employees.

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Investment

NSSF collects members' contributions and invests them judiciously, and pays commensurate benefits to qualifying members. The money collected is maintained on individual member accounts, invested and earns an annual interest depending on our return on investments.

NSSF's Investment Policy provides for clear guidelines on investments. The Board and Management are mandated by the NSSF Act to invest the money on behalf of the NSSF members. Currently, NSSF has various investment interests in real estate, equities, and fixed income. The benefit for the member is that the member is assured of secure retirement.

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Benefits

NSSF administers and pays qualified contributing persons the following benefits;
Age
Invalidity
Survivors
Withdrawal
Exempted Employment
Emigration Grant

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Contact info

  • Plot 1 Pilkington Road,
    Workers House, 14th Floor

  • P.O Box 7140, Kampala, Uganda
  • Email: customerservice@nssfug.org
  • Phone: +256 313-331-755
  • Toll free: 0800 286 773
  • Website: www.nssfug.org

Let's keep in touch

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Proposed Mid Term Benefits Frequently Asked Questions

CALL FOR MID TERM BENEFITS IN THE NSSF AMENDMENT BILL

FREQUENTLY ASKED QUESTIONS

  1. In the era of COVID-19, why hasn’t the Fund paid a percentage of savings to their members to ease the burden of lockdown?

Understandably, due to challenges our members are facing as a result of COVID-19, some have called for the Fund to pay out a portion of accumulated contributions to its members.

The Fund empathises with members and understand the demands for payments to ease the lockdown. We feel the pain and understand outcry from our members.

Unfortunately, the current legislation, NSSF Act Cap 222, that governs the Fund’s operations does not provide for mid-term benefits and regrettably has limited our ability to offer new benefits that would provide relief to our members.

  1. What has NSSF done to ensure its members access savings in times of distress?

Even before the outbreak of the COVID-19 pandemic, together with various stakeholders especially the Trade Unions, the Fund strongly supported amendments to the NSSF Act which among other changes provides for additional benefits to the existing age benefits, invalidity benefit and survivors benefit. The proposed amendments are currently before Parliament.

The purpose of the additional benefits is not only to provide a degree of income security when faced with life’s contingencies such as todays’ pandemic but also safeguard the retirement goals of our members.

We continue to call appeal to Parliament to pass the NSSF Amendment Bill to enable the Fund provide solutions to its members.

  1. Does NSSF support mid-term access by members?

Yes. The Fund supports mid-term benefits by the members that are embedded within the NSSF Amendment Bill currently before Parliament.

  1. Does NSSF have the money to pay members if Parliament passed mid-term access in the Bill?

Yes, the Fund has money to pay members. The Fund also has the infrastructure required to make such payments as soon as the Bill is passed into law.

  1. What are some of the midterm benefits the Fund has designed for its members to access when parliament passes the NSSF Amendment Bill?

The purpose of the additional benefits is not only to provide a degree of income security when faced with life’s contingencies such as todays’ pandemic but also safeguard the retirement goals of our members.

Once this bill is passed into law, the Fund will be able to do the following, among others:

  • Extend social security coverage to more Ugandans.
  • Improve the adequacy or value of benefits to our members.
  • Provide mid-term benefits to members during their working life that cover short-term to long-term needs such as unemployment/income replacement, education, medical and housing.
  1. How can NSSF members contribute to ensure that Parliament passes the Bill as soon as possible?

We encourage you, our member, through your MP to join us in calling upon the August House to urgently pass this law. We appeal to the Parliament of Uganda to fast track the NSSF Amendment Bill.

  1. How about businesses that have been affected by COVID-19, what has the Fund done to help them stay in business?

The Fund introduced a 3 months Amnesty to support businesses or Employers facing economic distress as result of the COVID-19 pandemic and subsequent lockdown. The measure involves allowing Employers to reschedule their NSSF contributions for the next three months without accumulating a penalty.

It is in support of the Government of Uganda’s interventions to combat the effect of COVID-19 pandemic on businesses in the private sector.

As a Fund, we are also mindful of the need to support distressed businesses overcome the challenges of covid-19 and stay in business. We are also aware that some Employers are grappling with inadequate cash flows, stemming from limited consumer demand and disruptions in supply value chains.

Amnesty applies to only Employers facing economic distress and unable to remit NSSF contributions by 15th of every month in the next three months (April – June 2020).

It is not a cancellation/total waiver of contribution remittances. It is a relief to allow distressed employers reschedule payment of NSSF contributions in respect of the 3 months of April, May and June 2020 without being penalised.

The contributions for the affected months will therefore remain outstanding and payable by the employers although without penalty and through a convenient payment plan.

Employers who require more information should contact the following;

  1. How do contributors of the affected businesses benefit from the Amnesty granted to the Employers?

The Amnesty enables Employers retain workers who would otherwise have been laid off due to cash flow challenges.

In addition, by taking rescheduling NSSF contributions until they have adequate cash flows and the businesses have stablised, Employers can inject the money that would have otherwise have been remitted to the Fund back into their operations, hence savings thousands of jobs for the workers. 

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