• Web summary
  • NSSF_GO MOBILE APP

e-statement

Welcome to the NSSF E-statement feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



»Login »How to Get your e-statement »Lost password

Pre-registration

Welcome to the NSSF pre-registration feature. Please note that only non-registered members are to use this feature.



»Employee pre-registration »Employer pre-registration

Employee pre-registration

Male: Female:

Single: Married:

Enter the word you see below:

×

Employer pre-registration

Male: Female:

Enter the word you see below:

×

Customer query

Welcome to the NSSF customer query feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



»Statement update »General Feedback »Report Fraud
»Report a defaulting employer »Benefits follow up

Statement update

Enter the word you see below:

×

Friends with Benefits Season 2 Entry form



YOUR STORY


Enter the word you see below:

 

×

General Feedback

Enter the word you see below:

×

Report Fraud

Enter the word you see below:

×

Report a defaulting employer

Enter the word you see below:

×

Benefits follow up

Enter the word you see below:

×

Contributions

The NSSF covers all employers who have 5 or more employees between 16 and 55 years of age, with the exception of employees under the Government Pensions Act. The NSSF Act requires a registered employer is required to pay contributions to the Fund for his\her employees every month during which he/she pays salaries.

The NSSF Act also provides for voluntary membership for employers with less than 5 employees.

…[read more]

Investment

NSSF collects members' contributions and invests them judiciously, and pays commensurate benefits to qualifying members. The money collected is maintained on individual member accounts, invested and earns an annual interest depending on our return on investments.

NSSF's Investment Policy provides for clear guidelines on investments. The Board and Management are mandated by the NSSF Act to invest the money on behalf of the NSSF members. Currently, NSSF has various investment interests in real estate, equities, and fixed income. The benefit for the member is that the member is assured of secure retirement.

…[read more]

Benefits

NSSF administers and pays qualified contributing persons the following benefits;
Age
Invalidity
Survivors
Withdrawal
Exempted Employment
Emigration Grant

…[read more]

Contact info

  • Plot 1 Pilkington Road,
    Workers House, 14th Floor

  • P.O Box 7140, Kampala, Uganda
  • Email: customerservice@nssfug.org
  • Phone: +256 313-331-755
  • Toll free: 0800 286 773
  • Website: www.nssfug.org

Let's keep in touch

Enter the word you see below:

NSSF to receive contributions, instantly register new members via mobile app

NSSF to receive contributions, instantly register new members via mobile app

 

  • Voluntary savers and employers will be able to make contributions of up to Ugx 4m monthly using the app
  • Users can now signup and log in using their registered Mobile number
  • Members can update their contact details.
  • App shows members their profile summary, current balance, salary growth rate and projection savings up to retirement
  • Individuals and employers can make voluntary contributions payment completing the entire process in the App.


Kampala, Monday, 24 September 2018: The National Social Security Fund has upgraded their Mobile Application dubbed NSSFGO App to include access to more self - services and improve customer experience.


Some of the new features added include contributions payments for voluntary savers and employers whose payments are less than shs4m monthly, member contacts update, retirement benefits projections, employment history, e-statement and direct contact to Relationship Manager.

 
Addressing media and selected members at Café Javas, Patrick Ayota, the Deputy Managing Director, said that the app was an affirmation of the Fund’s commitment to transparency to its members by giving them access to monitor their NSSF accounts anytime, anywhere.


“Our plan is to improve our business processes to make them more efficient & convenient to members through innovations by 2025.The new app not only increases efficiency and service delivery to our customers, but also puts the power and control of their money in their hands” he said. 


The upgraded app also gives members an opportunity to track their savings in a more detailed way and hold their employers accountable regarding their contributions.

 
“We expect to increase the compliance levels now that members are able to access more details of their account statement easily, like when last contributions were made, how much they received in a particular month, total contributions made by each of their employers including the first and current ones.” Ayota said.


In future, more features will be added to the app to include both member and employer registrations without having to NSSF offices. This will be through partnerships with the National Identification and Registration Authority (NIRA) and Uganda Registration Services Bureau. In addition, eligible members will be able to initiate their benefits claims and track progress using the NSSF Go app.


The NSSF Go App is part of a variety of electronic channels the Fund introduced to improve its service delivery.

 
Other e- services channels include; The E-collections portal that allows employers to remit their employees’ contributions directly to their NSSF accounts through the Bank, within 24 hours, Mobile money payment platform, NSSF Payway and SMS alerts.

 
ABOUT NSSF

The National Social Security Fund (NSSF) Uganda is a multi-trillion Fund mandated by Government through the NSSF Act, Cap 222 (Laws of Uganda) to provide social security services to employees in the private sector.


NSSF is the most profitable, trustworthy, efficient, secure, innovative and dynamic social security provider that guarantees safety, security and a competitive return on members’ savings, delivering an annual return of investment of over 2% above the 10-year inflation average.

 
The Fund manages assets worth over UGX 9.98 trillion invested in Fixed Income, Equities and Real Estate assets within the East Africa region.

 
As the largest Fund in East Africa by value, we have the ambitious goal of growing our Assets Under Management to 20 trillion by 2025.


Since 2012, the Fund is regulated by the Uganda Retirement Benefits Regulatory Authority while Minister of Finance, Planning and Economic Development is responsible for policy oversight.


For more information, please visit our website at www.nssfug.org, www.facebook.com/nssfug, www.twitter.com/nssfug

 

Facebook

×

Twitter

YouTube

×