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e-statement

Welcome to the NSSF E-statement feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



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Pre-registration

Welcome to the NSSF pre-registration feature. Please note that only non-registered members are to use this feature.



»Employee pre-registration »Employer pre-registration

Employee pre-registration

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Employer pre-registration

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Customer query

Welcome to the NSSF customer query feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



»Statement update »General Feedback »Report Fraud
»Report a defaulting employer »Benefits follow up

Statement update

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General Feedback

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Report Fraud

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Report a defaulting employer

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Benefits follow up

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Contributions

The NSSF covers all employers who have 5 or more employees between 16 and 55 years of age, with the exception of employees under the Government Pensions Act. The NSSF Act requires a registered employer is required to pay contributions to the Fund for his\her employees every month during which he/she pays salaries.

The NSSF Act also provides for voluntary membership for employers with less than 5 employees.

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Investment

NSSF collects members' contributions and invests them judiciously, and pays commensurate benefits to qualifying members. The money collected is maintained on individual member accounts, invested and earns an annual interest depending on our return on investments.

NSSF's Investment Policy provides for clear guidelines on investments. The Board and Management are mandated by the NSSF Act to invest the money on behalf of the NSSF members. Currently, NSSF has various investment interests in real estate, equities, and fixed income. The benefit for the member is that the member is assured of secure retirement.

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Benefits

NSSF administers and pays qualified contributing persons the following benefits;
Age
Invalidity
Survivors
Withdrawal
Exempted Employment
Emigration Grant

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Contact info

  • Plot 1 Pilkington Road,
    Workers House, 14th Floor

  • P.O Box 7140, Kampala, Uganda
  • Email: customerservice@nssfug.org
  • Phone: +256 313-331-755
  • Toll free: 0800 286 773
  • Website: www.nssfug.org

Let's keep in touch

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NSSF Voluntary Plan

ALL YOU NEED TO KNOW ABOUT THE NSSF VOLUNTARY MEMBERSHIP PLAN 

 

  1. What is NSSF Voluntary Membership Plan?

The NSSF Voluntary Membership Plan is a new initiative which provides employers and workers that are not compelled by the mandatory provisions of the NSSF Act the opportunity to voluntarily save for their retirement.

 

  1. Who qualifies to enroll for the Voluntary Membership Plan?
  2. Voluntary Employers - employers with less than 5 employees, and their employees. This is occasioned by the NSSF (Voluntary Registration and Contributions) Regulations, and in specific reference to Section 10 (1) of the NSSF Act. This provides that any employer may, “apply for voluntary registration as a contributing employer; and any eligible employee of such employer may thereafter apply for voluntary registration as a member of the Fund”
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  4. Click here to download Voluntary Employers' form

 

  1. Individual Voluntary Employees/Contributors – former NSSF members, whom the Fund already paid their respective benefits, but are still able and willing to save with the Fund. This is by Section 10 (3) of the NSSF Act, which states that “any member of the Fund in respect of whom the standard contribution has ceased to be payable under this Act may apply in the time and in the manner prescribed to make voluntary contributions to the Fund……
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  3. Click here to download Voluntary Employees' form

 

  1. What if I am self-employed and would like to enroll for the Voluntary Membership Plan?

Under the current law, you must first register your company/business, after which you would then be eligible to enroll for the plan under Voluntary Employers category, even if you are the only employee of your company/business.

 

  1. Features of the NSSF Voluntary Membership Plan
  • Choice – you decide how much you contribute based on your income and life aspirations
  • Flexibility – if your needs change, you have the freedom to change the amount you contribute
  • Peace of mind – you will take pride and satisfaction in knowing that you have a secure retirement plan for yourself and your family

 

  1. If a company or individual wanted to enroll today, how can they start?

Individuals, and companies employing less than 5 workers need to register at any of our branches nearest to them. It is a seamless process and you will spend less than 10 minutes doing so.

 

You can also fill in the Voluntary Membership form available on our website www.nssfug.org and submit the form to the Fund via e-mail voluntary@nssfug.org 

 

  1. How much must I be willing to contribute in order to enroll for the plan?

The minimum amount of money a voluntary member can contribute is Ugx 5,000. Voluntary members can also contribute anytime and as often as they wish. The Fund is very flexible in regard to the amount a voluntary member can remit because contribution is voluntary.  

 

  1. What is the mode of payment?

Voluntary members can pay using mobile money via our existing NSSFGO code *254# accessible to the MTN and Airtel subscribers. In the near future, contributors will access the service via the standard codes *165#, or *185# used by the above two major telecoms. It is a seamless process and there is instant confirmation to the contributor through an automatic SMS each time a payment is received.

 

Companies can pay via mobile money, but will need to first obtain a reference number obtained through the NSSF Employer e-payment portal at www.nssfug.org because of the need to attach a contributions schedule for their respective employees. 

Alternatively, voluntary employers can complete the payment process via the online Employer e-payment portal on www.nssfug.org

 

  1. How and where can I obtain more information or assistance?
  • You may visit any NSSF branch nearest to you
  • You may also reach the Fund via e-mail voluntary@nssfug.org or call our toll free line 0800 286773.
  • We have put in place a dedicated team to assist employers and individuals who may require assistance.
  • You can also follow us online at facebook.com/nssfug, twitter.com/nssfug or visit our website nssfug.org

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