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Welcome to the NSSF E-statement feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.

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Welcome to the NSSF pre-registration feature. Please note that only non-registered members are to use this feature.

»Employee pre-registration »Employer pre-registration

Employee pre-registration

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Employer pre-registration

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Customer query

Welcome to the NSSF customer query feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.

»Statement update »General Feedback »Report Fraud
»Report a defaulting employer »Benefits follow up

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Report a defaulting employer

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Benefits follow up

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The NSSF covers all employers who have 5 or more employees between 16 and 55 years of age, with the exception of employees under the Government Pensions Act. The NSSF Act requires a registered employer is required to pay contributions to the Fund for his\her employees every month during which he/she pays salaries.

The NSSF Act also provides for voluntary membership for employers with less than 5 employees.

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NSSF collects members' contributions and invests them judiciously, and pays commensurate benefits to qualifying members. The money collected is maintained on individual member accounts, invested and earns an annual interest depending on our return on investments.

NSSF's Investment Policy provides for clear guidelines on investments. The Board and Management are mandated by the NSSF Act to invest the money on behalf of the NSSF members. Currently, NSSF has various investment interests in real estate, equities, and fixed income. The benefit for the member is that the member is assured of secure retirement.

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NSSF administers and pays qualified contributing persons the following benefits;
Exempted Employment
Emigration Grant

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Contact info

  • Plot 1 Pilkington Road,
    Workers House, 14th Floor

  • P.O Box 7140, Kampala, Uganda
  • Email: customerservice@nssfug.org
  • Phone: +256 313-331-755
  • Toll free: 0800 286 773
  • Website: www.nssfug.org

Let's keep in touch

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NSSF unveils Master Plan for a 2,740-Unit, $400 million Lubowa Housing Project

KAMPALA October 13, 2013:- The National Social Security Fund (NSSF) has today announced plans to construct a landmark 2,741-unit housing estate in Lubowa, Wakiso district, in its continued effort to give its members competitive returns on their savings.


The real estate project, which will cost an estimated USD 400 million over a 10 year period, will be developed on the Fund’s 565 acres of land along Entebbe Road and will be one of the most upmarket housing estates in Uganda.


Richard Byarugaba, the NSSF Managing Director said, “This project is in line with the real estate Investment Strategy of the Fund. It is planned as a Mixed Use Development with residential housing, commercial facilities inclusive of office parks, retail, school, hospital and a hotel. The housing units that will be constructed are apartments, town houses, bungalows and villas, which are suitable for middle to high income earners.”


“Construction for Phase 1 will start in the latter half of next year after procurement of the Contractors that commences in early 2014. The Fund will make an initial investment for Phase I, after which the project will be self-financing.”


He added that the houses will be sold on the open market to both the Fund members and the general public.An aerial impression of the proposed Lubowa Housing Project


The Housing Project, to be implemented in 10 phases, has already received approval from the Fund Board, the Ministry of Finance, Planning and Economic Development and Wakiso District Administration. The project Environmental Impact Assessment (EIA) is in the final stages of approval by the National Environmental Management Authority (NEMA).


 “The NSSF Lubowa Housing Project will not only deliver an environmentally and friendly modern estate with associated social amenities, but will also make a major contribution to the reduction of the housing deficit currently faced by the country,” Byarugaba added.


 “The development will also benefit the local communities. It will have retail and offices space, school, hospital, leisure and commercial areas, Police and Fire station and places of worship.


It will also have a series of parks – a multi-purpose central park, restored forest park, plantation garden park and boulevard park.


Byarugaba said that whereas real estate portfolio holds the least of the Fund’s investment, it will increase with the commencement of the Lubowa housing project next year and the affordable housing units at Temangalo thereafter.


Over the last three years, the Fund has doubled its assets from shs1.7 trillion in the financial year 2010/11 to shs3.4 trillion in 2012/13.  Up to 81% ( Shs2.8 trillion) of the fund is currently held in fixed income securities,  while real estate investments account for 12% (Shs405 billion) and shs259 billion is held in equities.


The Fund’s other key real estate investments include, Workers House, Social Security House and Pension Towers.


Last month, NSSF declared an increase in member interest of 11.23% from 10% the previous financial year as a result of improved financial performance.


NSSF Performance for Financial Year 2012/2013

  • Amount of interest credited on Members Accounts grew from UGX 202 Bn in Financial Year 2011/2012 to UGX278 Bn in the Financial Year 2012/2013.


  • Benefits paid to members grew by 39% from  UGX 102 Bn in the Financia0l Year 2011/2012 to Shs 140 Bn


  • Total contributions grew by 18% from UGX 472 Bn in Financial Year 2011/2012 to UGX558 Bn


  • Fund assets grew from by 27% from UGX 2.7 trillion in Financial Year 2011/2012 to UGX.3.4 trillion in Financial Year 2012/13.The cost to income ratio is now at 16%, better than 55% of the banking industry average.


Aerial impression Lubowa Estates Lubowa Estates Lubowa Estates Lubowa Estates Lubowa Estates Lubowa Estates