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e-statement

Welcome to the NSSF E-statement feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



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Pre-registration

Welcome to the NSSF pre-registration feature. Please note that only non-registered members are to use this feature.



»Employee pre-registration »Employer pre-registration

Employee pre-registration

Male: Female:

Single: Married:

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Employer pre-registration

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Customer query

Welcome to the NSSF customer query feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



»Statement update »General Feedback »Report Fraud
»Report a defaulting employer »Benefits follow up

Statement update

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Friends with Benefits Season 2 Entry form



YOUR STORY


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General Feedback

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Report Fraud

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Report a defaulting employer

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Benefits follow up

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Contributions

The NSSF covers all employers who have 5 or more employees between 16 and 55 years of age, with the exception of employees under the Government Pensions Act. The NSSF Act requires a registered employer is required to pay contributions to the Fund for his\her employees every month during which he/she pays salaries.

The NSSF Act also provides for voluntary membership for employers with less than 5 employees.

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Investment

NSSF collects members' contributions and invests them judiciously, and pays commensurate benefits to qualifying members. The money collected is maintained on individual member accounts, invested and earns an annual interest depending on our return on investments.

NSSF's Investment Policy provides for clear guidelines on investments. The Board and Management are mandated by the NSSF Act to invest the money on behalf of the NSSF members. Currently, NSSF has various investment interests in real estate, equities, and fixed income. The benefit for the member is that the member is assured of secure retirement.

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Benefits

NSSF administers and pays qualified contributing persons the following benefits;
Age
Invalidity
Survivors
Withdrawal
Exempted Employment
Emigration Grant

…[read more]

Contact info

  • Plot 1 Pilkington Road,
    Workers House, 14th Floor

  • P.O Box 7140, Kampala, Uganda
  • Email: customerservice@nssfug.org
  • Phone: +256 313-331-755
  • Toll free: 0800 286 773
  • Website: www.nssfug.org

Let's keep in touch

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Benefits

NSSF administers and pays qualified contributing persons the following benefits;

  • Age
  • Invalidity
  • Survivors
  • Withdrawal
  • Exempted Employment
  • Emigration Grant

 

GENERAL REQUIREMENTS (FOR ALL BENEFITS)

  • Current passport size photograph
  • Personal Identification (e.g. photocopy of   Identity Card, Voters Card, Driving Permit, Passport
  • Photocopy of NSSF Card
  • Proof of Bank Account details e.g. Bank slip

Click Benefits Payment data for the latest information on our benefits payment 

 

 

Specifc requirements

AGE BENEFIT AT 55 YEARS.

  1. Current passport size photograph
  2. Copy of valid Personal Identification e.g. National Identity Card / Driving Permit/ Passport/ Financial Card/ Employer Identity Card
  3. Alien registration card or work permit for non-Ugandans
  4. Proof of Bank Account details e.g. Bank slip, one page of a Bank Statement or a letter from the bank confirming bank details.

Present original documents when submitting claim for comparison with copies 

 

WITHDRAW BENEFIT AT 50 YEARS

  1. Current passport size photograph.
  2. Copy of valid Personal Identification e.g. National Identity Card / Driving Permit/ Passport/ Financial Card
  3. Alien registration card OR Work permit for Non Ugandans
  4. Proof of Bank Account details e.g. Bank slip, one page of a Bank Statement or a letter from the bank confirming bank details.
  5. Disengagement letter e.g. Termination letter OR End of Contract letter OR Employer Introduction letter

Present original documents when submitting claim for comparison with copies 

 

WITHDRAWAL BENEFIT (FOLLOWING EXEMPTED EMPLOYMENT)

  1. Current passport size photograph.
  2. Copy of valid Personal Identification e.g. National Identity Card / Driving Permit/ Passport/ Financial Card/ Employer Identity Card
  3. Alien registration card OR Work permit for Non Ugandans.
  4. Proof of Bank Account details e.g. Bank slip, one page of a Bank Statement or a letter from the bank confirming bank details.
  5. Disengagement letter e.g. Termination letter OR End of Contract letter OR Employer Introduction letter
  6. Certified copy of appointment letter
  7. Warrant card for police officers OR Movement order for the Army OR Introduction Letter from the Parliamentary Commission for Parliament Staff OR pension card for pensioners
  8. Pay slips for the last 6 months

Present original documents when submitting claim for comparison with copies 

 

EMIGRATION GRANT

  1. Current passport size photograph.
  2. Copy of valid Personal Identification e.g. National Identity Card / Driving Permit/ Passport/ Financial Card
  3. Alien registration card OR Work permit for Non Ugandans
  4. Proof of the claimant’s bank account details e.g. Bank slip, 1 page of a Bank Statement, Bank letter confirming bank details. The bank account must be held in the country where the claimant relocated.
  5. Disengagement letter e.g. Termination letter OR End of Contract letter OR Employer Introduction letter
  6. Evidence of permanent residence status or citizenship e.g. Passport or National ID, Green Card for US immigrants, indefinite leave to Stay Status for UK, Permanent residence card, settlement cards.
  7. Evidence of Exit from Uganda e.g. Exit stamp from Uganda and/or Entry stamp to destination country
  8. Cancelled OR Expired work permit OR clearance from Immigration Department in case of absence of work permit
  9. Refugees: Introduction letter from Office of the Prime Minister OR Letter from International Organisation for Migration AND Repatriation card from UNHCR
  10. Marriage certificate and spouse visa or dependant’s pass where applicable. 1
  11. Introduction Letter from the embassy for Ugandans permanently relocating or Affidavit from the American Embassy in Uganda
  12. Notarized Passport and/ or permanent residence card if claiming online

 

Present original documents when submitting claim for comparison with copies 

 

INVALIDITY BENEFIT

  1. 2 Current passport size photographs
  2. Copy of valid Personal Identification e.g. National Identity Card / Driving Permit/ Passport/ Financial Card/ Employer Identity Card
  3. Alien registration card OR Work permit for Non-Ugandans
  4. Proof of Bank Account details e.g. Bank slip, 1 page of a Bank Statement, Bank letter confirming bank details.
  5. Disengagement letter e.g. Termination letter OR End of Contract letter OR Employer Introduction letter
  6. Doctors Recommendation Letter (The client may be required to see the Fund Doctor)
  7. Certified High court order appointing Manager for Estate for Persons of Unsound mind Present original documents when submitting claim for comparison with copies 

 

SURVIVOR’S BENEFIT

  1. Current passport size photograph of the claimant
  2. Copy of the claimant ’ s valid Personal Identification e.g. National Identity Card / Driving Permit/ Passport/ Financial Card/ Employer Identity Card
  3. Alien registration card OR Work permit of the deceased, for Non Ugandans.
  4. Proof of the claimant’s bank account details e.g. Bank slip, 1 page of a Bank Statement, Bank letter confirming bank details.
  5. Death Certificate of the member from National Identification and Registration Authority (NIRA).
  6. Introduction letter from the employer of the deceased member OR Introduction letter from the LC
  7. Baptism Certificates for Children and Marriage Certificate or customary marriage letter for spouse - for claimants not registered/updated by the deceased member and for new re-registrations.
  8. Map or directions to the Ancestral home/ burial site.
  9. Certified copies of petition to the letters of Administration and the Letters of Administration OR certified copies of the Will of Deceased and Grant of probate - for benefits claims of UGX 5M and above.
  10. News Paper Gazette for benefits claims of UGX 5M and above.
  11. Certificate of No Objection to the claimant for obtaining letters of administration for claims with an estate value above UGX 50M.

Present original documents when submitting claim for comparison with copies.

 

 

HOW TO APPLY FOR YOUR BENEFITS

  • Qualifying members shall apply for benefits at the nearest NSSF office. Members may be required to provide further evidence.
  • In order to avoid inconveniences, a claimant is obliged to provide full proof of identity and where necessary, an investigation to this effect shall be conducted by the fund.
  • Claimants shall be required to fill all relevant forms accurately.
  • Claimants are advised to submit the claim in person to the nearest office.
  • All the processing of benefits is done at the NSSF offices.
  • Benefit forms must be witnessed by the claimant's last contributing employer

 

Computation of Benefits
A verified claim is processed as follows;

  • All contributions remitted to the fund during the members working period are compiled on the assessment sheet.
  • The declared interest is added on the closing balance for each financial year.
  • The computed figures plus interest are properly verified before a cheque is written or money transferred to a members account.

Things You Must Do In Order To Secure Your Benefits

  • Ensure that the information you give on the benefit form is correct. It must tally with the information you gave at the time of registration.
  • Attach correct or authentic supporting documents depending on the benefit you qualify for.

 Member's Rights.

  • Contributing members have a right to request for their statements of account.
  • Contributing Persons have the right to appeal before established channels in case he/she has any dispute with regard to the benefit payable

 

WARNING: 

Any person who makes a false statement or who produces or furnishes any information which he/she knows to be false in a material particular is guilty of an offence and may be liable to a fine or imprisonment or both.

 

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