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e-statement

Welcome to the NSSF E-statement feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



»Login »How to Get your e-statement »Lost password

e-statement login

To get your e-statement login details click here

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Pre-registration

Welcome to the NSSF pre-registration feature. Please note that only non-registered members are to use this feature.



»Employee pre-registration »Employer pre-registration

Employee pre-registration

Male: Female:

Single: Married:

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Employer pre-registration

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Customer query

Welcome to the NSSF customer query feature. In our continued effort to serve NSSF members better, we have enhanced the e-statement feature to make it more user-friendly, quicker and easier and to access your e-statement online.



»Statement update »General Feedback »Report Fraud
»Report a defaulting employer »Benefits follow up

Statement update

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General Feedback

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Report Fraud

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Report a defaulting employer

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Benefits follow up

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Contributions

The NSSF covers all employers who have 5 or more employees between 16 and 55 years of age, with the exception of employees under the Government Pensions Act. The NSSF Act requires a registered employer is required to pay contributions to the Fund for his\her employees every month during which he/she pays salaries.

The NSSF Act also provides for voluntary membership for employers with less than 5 employees.

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Investment

NSSF collects members' contributions and invests them judiciously, and pays commensurate benefits to qualifying members. The money collected is maintained on individual member accounts, invested and earns an annual interest depending on our return on investments.

NSSF's Investment Policy provides for clear guidelines on investments. The Board and Management are mandated by the NSSF Act to invest the money on behalf of the NSSF members. Currently, NSSF has various investment interests in real estate, equities, and fixed income. The benefit for the member is that the member is assured of secure retirement.

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Benefits

NSSF administers and pays qualified contributing persons the following benefits;
Age
Invalidity
Survivors
Withdrawal
Exempted Employment
Emigration Grant

…[read more]

Contact info

  • Plot 1 Pilkington Road,
    Workers House, 14th Floor

  • P.O Box 7140, Kampala, Uganda
  • Email: customerservice@nssfug.org
  • Phone: +256 417 331755
  • Toll free: 0800 286 773
  • Website: www.nssfug.org

Let's keep in touch

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Benefits

NSSF administers and pays qualified contributing persons the following benefits;

  • Age
  • Invalidity
  • Survivors
  • Withdrawal
  • Exempted Employment
  • Emigration Grant
GENERAL REQUIREMENTS (FOR ALL BENEFITS)
  • Current passport size photograph
  • Personal Identification (e.g. photocopy of   Identity Card, Voters Card, Driving Permit, Passport
  • Photocopy of NSSF Card
  • Proof of Bank Account details e.g. Bank slip

 

Specifc requirements

 Age Benefit: The objective is to replace income security to the elderly through payment of their savings accumulated over the years during the period they were employed.

Qualifying Conditions

  • Attainment of retirement age of 55 years
  • Early retirement benefit can also be claimed on attaining 50 years, if the member has retired from employment.

Requirements (in addition to general requirements)

1.     Introduction letter from the Employer or Local Council

 

Invalidity Benefit: Paid to a contributing member who has lost his/ her earning capacity due to physical or mental incapacitation as will be certified by a medical doctor

Qualifying Conditions

  • Certification by NSSF's medical doctor

Requirements:

1.     Disengagement letter OR Termination OR End of Contract letter

2.     Clinical notes or documents indicating history of illness together with attendant Doctor’s recommendation

3.     Introduction letter from the previous Employer or Local Council

4.     The client may be required to see the Fund Doctor

 

Survivor's Benefit: This is paid when a contributing member dies while working, spouses and children are the immediate beneficiaries. In case at the time of death the deceased had neither, the parents qualify.

Requirements:

1.  Certified copy of Letter of administration or Probate and petition for letters of Administration or Grant of probate

2.     Petition is a MUST

3.     Death Certificate

4.     Letter from Local Council confirming demise of the member and introducing claimant

5.     Introduction letter from the employer of the deceased member

 

Exempted Employment: Paid to a contributing member who joins employment categories that are exempted i.e. have their social protection schemes that are recognised under the exiting law and are exempted from contributing to NSSF .e.g. the army, police, prison, civil service and government teaching service employees or members of any scheme who have received exemption from the Miister responsible for Social Security in writing.

Requirements

1.     Disengagement letter OR Termination OR End of Contract letter

2.     Certified copy of appointment letter and posting instructions (either the appointment is subject to the Pensions Act or the appointing authority provides written confirmation that the member is pensionable.

3.     Certified copy of current pay slip, Warrant card for police officers, and Movement order for the Army.

 

Withdrawal Benefit: Paid to a memebr who attains the age of 50 years if he or she has not been employed under a contract of service for a period of one year immediately preceding his or her claim.

Requirements (in addition to general requirements)

1.   Termination letter from the employer

2.    Resignation Letter

 

Emigration Grant: This is paid to a contributing member who has been working in Uganda and is leaving the country permanently. It is paid to both Ugandans and non-Ugandans

Requirements:

1.     Disengagement letter OR Termination OR End of Contract letter

2.     Evidence of exiting the country permanently; Confirmation from the Embassy, One way exit air   ticket, Cancelled OR Expired work permit OR Special Pass clearance from Immigration Department in case of absence of work permit, repatriation card for the case of refugees.

3.     Evidence of permanent residence, Green Card for US immigrants

4.     Marriage certificate where applicable and permanent residence or dependant pass  

 

HOW TO APPLY FOR YOUR BENEFITS

  • Qualifying members shall apply for benefits at the nearest NSSF office. Members may be required to provide further evidence.
  • In order to avoid inconveniences, a claimant is obliged to provide full proof of identity and where necessary, an investigation to this effect shall be conducted by the fund.
  • Claimants shall be required to fill all relevant forms accurately.
  • Claimants are advised to submit the claim in person to the nearest office.
  • All the processing of benefits is done at the NSSF offices.
  • Benefit forms must be witnessed by the claimant's last contributing employer

Computation of Benefits
A verified claim is processed as follows;

  • All contributions remitted to the fund during the members working period are compiled on the assessment sheet.
  • The declared interest is added on the closing balance for each financial year.
  • The computed figures plus interest are properly verified before a cheque is written or money transferred to a members account.

Things You Must Do In Order To Secure Your Benefits

  • Ensure that the information you give on the benefit form is correct. It must tally with the information you gave at the time of registration.
  • Attach correct or authentic supporting documents depending on the benefit you qualify for.

 Member's Rights.

  • Contributing members have a right to request for their statements of account.
  • Contributing Persons have the right to appeal before established channels in case he/she has any dispute with regard to the benefit payable

 

WARNING: 

Any person who makes a false statement or who produces or furnishes any information which he/she knows to be false in a material particular is guilty of an offence and may be liable to a fine or imprisonment or both.

 

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